We believe health literacy plays an important role in every aspect of health and wellbeing.
HLM bridges the gap between complexity, understanding, and action with health literacy
Health care can be confusing for all of us. Health literacy plays an important role in every aspect of health and wellbeing. It ranges from individual decisions, to complex interactions with health professionals, and on to the design of health care systems and support of communities.
There is a large demand for effective and evidence-based health literacy tools to bridge the gap between complex information, clear understanding, and sustainable behaviors.
At HLM our work, driven by evidence-based best practices, addresses the entire scope of health literacy from understanding to action. We are aware of no other organization that similarly addresses the entire depth and breadth of health literacy.
What does bridging the gap look like for us?
We train professionals who work with people affected by low health literacy
We review, revise, and design print and digital complex health content
We produce award-winning health-literate live-action and animated video content
Our health-literate education programs help kidney patients, their providers, caregivers, and loved ones make informed choices
Our health-literate approach to clinical trials can help you improve any stage of a clinical trial process, from recruitment to communicating results
Our targeted, evidence-based, and health-literate efforts help limit the spread of misinformation of highly visible health crises
What we do
We infuse health literacy strategies into every aspect of health information to make it easier to understand and act upon. By building programs that embrace health literacy best practices, we are able to increase understanding of health information in new and exciting areas.
Who we are
HLM is an award-winning, interdisciplinary team of creative content and usability experts, with more than 100 years of combined experience in health literacy, public health and policy, research, plain language medical writing, communications, and graphic design. Our team has become national thought leaders in health literacy.
Who we partner with
We partner with policymakers, educators, pharmaceutical companies and health care organizations, and communities in the name of health literacy. We can help you think in new ways when it comes to reaching and engaging with diverse health care audiences.
What people say
Global Health Literacy Director
In one project, you have changed the conversation about the importance of health literacy in our early [clinical] trials.
Merck & Co., Inc
Traumatic Brain Injury Team
This is our second collaboration with HLM. It’s proven to be a natural partnership. We have the clinical experience and HLM provides the skillset to translate the complexity of brain injury treatment into a clear and usable resource.
Baylor Institute for Rehabilitation Team
C3T audience testing volunteer
I don’t really ‘get’ science and I really didn’t get clinical trials… but now I feel like I can talk about the phases and talk about my disease better than I ever could before.
Plain language summary user testing
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