Homepage image_FINAL.png

We believe health literacy plays an important role in every aspect of health and wellbeing.

We put health literacy into action — making health and science accessible to everyone.

We create targeted health literacy content to prevent the spread of misinformation.


HLM bridges the gap between complexity, understanding, and action with health literacy 

Health care can be confusing for all of us. Health literacy plays an important role in every aspect of health and wellbeing. It ranges from individual decisions, to complex interactions with health professionals, and on to the design of health care systems and support of communities. 

There is a large demand for effective and evidence-based health literacy tools to bridge the gap between complex information, clear understanding, and sustainable behaviors. 

At HLM our work, driven by evidence-based best practices, addresses the entire scope of health literacy from understanding to action. We are aware of no other organization that similarly addresses the entire depth and breadth of health literacy.​

What does bridging the gap look like for us?


We train professionals who work with people affected by low health literacy 


Our health-literate education programs help kidney patients, their providers, caregivers, and loved ones make informed choices

noun_edit_2696384 (1).png

We review, revise, and design print and digital complex health content 

noun_Data Page Report_872359.png

Our health-literate approach to clinical trials can help you improve any stage of a clinical trial process, from recruitment to communicating results

noun_Video Player_483441.png

We produce award-winning health-literate live-action and animated video content

noun_virus_1997675 (1).png

Our targeted, evidence-based, and health-literate efforts help limit the spread of misinformation of highly visible health crises


What we do

We infuse health literacy strategies into every aspect of health information to make it easier to understand and act upon. By building programs that embrace health literacy best practices, we are able to increase understanding of health information in new and exciting areas.

Who we are

 HLM is an award-winning, interdisciplinary team of creative content and usability experts, with more than 100 years of combined experience in health literacy, public health and policy, research, plain language medical writing, communications, and graphic design. Our team has become national thought leaders in health literacy.

Who we partner with

We partner with policymakers, educators, pharmaceutical companies and health care organizations, and communities in the name of health literacy. We can help you think in new ways when it comes to reaching and engaging with diverse health care audiences.

What people say


Laurie Myers

Global Health Literacy Director

In one project, you have changed the conversation about the importance of health literacy in our early [clinical] trials.

Merck & Co., Inc


Traumatic Brain Injury Team

This is our second collaboration with HLM. It’s proven to be a natural partnership. We have the clinical experience and HLM provides the skillset to translate the complexity of brain injury treatment into a clear and usable resource.

Baylor Institute for Rehabilitation Team


C3T audience testing volunteer

I don’t really ‘get’ science and I really didn’t get clinical trials… but now I feel like I can talk about the phases and talk about my disease better than I ever could before.

Plain language summary user testing

Keep up with us!

Be the first to know what we're up to by joining our mailing list.

You're on the list!